LetRef Ltd Privacy Statement and the General Data Protection Regulations (GDPR)
LetRef Ltd will use your information for the purposes of obtaining references in relation to your tenancy application, company application and/or guarantor application, this includes contacting your employer/previous employer(s), accountant(s), your current and previous landlord/letting agent, character referee and carrying out a credit check with a licensed credit referencing company.
LetRef Ltd will treat all your personal information as private and confidential, except where disclosure is made at your request or with your consent or where we are required by law to disclose.
LetRef Ltd will complete a reference report detailing the results of your reference application including salary disclosure, references and supporting documents, which will be made available to the letting agent/landlord through our secure website www.eletref.co.uk, this report will not be sent to you.
Use of the www.eletref.co.uk, the ‘Website’, and also www.letref.co.uk
In order to deliver an effective service to you it is necessary for LetRef Ltd to store personal information about you and/or your Company.
If you register to use the www.eletref.co.uk website either as a prospective Tenant or Guarantor, Landlord or Letting Agent (in order to supply details for referencing purposes) then we will treat all information supplied to us in accordance with The General Data Production Regulations (GDPR).
All necessary information supplied to LetRef Ltd will be processed and stored on a secure server and may be used during future visits to the site to facilitate easy repeated use, (only within 100 days for potential tenants or guarantors). The transaction process will use data, encrypted using a Secure Socket Layer (SSL) session. Note that some older versions of Web Browsers do not support this facility. Therefore you should ensure that the Web Browser you will use supports SSL.
Any data you provide to us, may be shared with the agent/landlord through which you are being proposed. Each agent/landlord has confirmed their compliance with this Privacy and Data Protection Policy.
Use of this website is intended for citizens of the United Kingdom or people intending to take up residency in the UK and their referees.
Use of Personal Information
Information you provide or we, LetRef Ltd, hold may be used by us, our employees and/or agents/landlords to:
identify you when you make telephone, email and fax enquiries;
carry out reference checks with employers, accountants, landlords/letting agents,
character referees, credit referencing company:
help us detect fraud, misuse or loss;
keep your letting agent/landlord updated on any current tenant referencing specific to you or your Company and undertaken at your request;
carry out general internet searches.
All storage, use and transmission of personal information relating to an individual or a Company is subject to the General Data Protection Regulations (GDPR).
Deletion of Your Data
On completion of your reference, the reference and all information provided by you is retained for a period of 100 days on our secure website and then automatically deleted, unless there is suspected fraud or we are instructed to retain data by any legal authority.
Credit Reference Agencies
We may search the files of credit reference agencies who will record the search. This information may be shared with credit grantors and used for credit decisions and fraud prevention.
Third Party Agencies
LetRef will treat all your information as confidential (unless we are required to do so by law, for example, in cases of fraudulent applications) and will not disclose any such information except where a disclosure is made at your request or with your consent.
Where necessary, you consent to our processing data that is defined as sensitive by the General Data Protection Regulations such as data relating to your health or offences for the above purposes. LetRef Ltd, its agents and sub-contractors will apply appropriate technical and organisational measures against the unauthorised processing of personal data and against accidental loss of, or damage to personal data. By providing your data you agree to your data being used and transferred as stated above.
We take all reasonable measures to ensure that any data we retain on you is secured at all times in a manner which preserves your privacy and security. In the event of us becoming aware of any data breach relating to information we hold on you, we will as soon as practically possible, notify you of such breach and offer advice and guidance as to what data has been compromised and how you should deal with it. We will at the same time report any such occurrences to the relevant authorities.
Please visit the following website for guidelines on data collection and your rights www.ico.org.uk