We believe we offer a level of service that cannot be matched by our competitors and as a result have built lasting relationships with our clients. Scroll through the comments below to see what many of our long-term customers think of us.
We have used LetRef’s services
since 2008. We have found them
reliable and trustworthy and we
hope to continue our relationship
into the future.
We have a direct personal contact
so communication is easy. They
update us on a regular basis, and
our deadlines have always been met.
Our business is down to our
reputation and a zero tolerance
for bad tenants is what separates
us from others - LetRef’s
stringent approach suits us. I
have not known them miss a
discrepancy. They also use a
common sense approach when they
are confident an applicant will
be fine even though they do not
match the exact criteria.
We were impressed by LetRef’s
personal service and
comprehensive checks, and now
ensure our agents use LetRef for
all applicants looking to live
within our Marylebone Estate. It’s
bespoke service fits our needs
perfectly, and we are delighted to
have LetRef as our preferred
Using LetRef has been a breath of
fresh air compared with other
referencing companies we have
used previously. The staff are all
extremely friendly and professional
and their knowledge of the Lettings
business means that they can offer
advise not usually offered by other referencing companies.
We have used LetRef Ltd since 2014
and are thoroughly impressed by
their service and efforts, they are
easy to get hold of, they get things
done when they say they will get
them done and their industry
knowledge is impressive yet
necessary to offer such a superb
The difference between LetRef and
most other reference companies are
that they actually do what they say they're going to do and provide
a personable, promptand reliable
service, keeping us informed
daily of progress for all reference
I wouldn't hesitate to recommend
LetRef to anyone.
We have been using Letref to deal
with our referencing for over 8 years.
During this time we have always
been pleased with the quality of the
workcarried out, it is quick,
efficient and they are able to
communicate well with our customers
and our team which has not always
been the experience I have had with
other referencing companies.